Bundled with Microsoft 365. 'Free' for M365 subscribers, but standalone and add-ons (Rooms, Phone, Webinars) create hidden costs.
Advertised Price
$4
/month
Estimated True Cost
$74
/month (typical usage)
Surprise Factor
18.5×
more than expected
Confidence
76%
Data source: manual
What the pricing page doesn't tell you
Voice calling requires Teams Phone at $8/user/mo + calling plan $12/user/mo. Total: $20/user/mo for what Zoom Phone offers at $10-15/user.
Trigger: phone > 0
+$20
/monthly
Conference room integration: $40/room/mo for Teams Rooms Pro. 10 rooms = $400/mo.
Trigger: rooms > 0
+$40
/monthly
AI meeting recap, custom branding, advanced webinars: $10/user/mo add-on. Not included in any M365 plan.
Trigger: premium > 0
+$10
/monthly
| Plan | Monthly | Annual (per mo) | Key Limits | Overage Rules |
|---|
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