Email marketing and CRM automation platform. Contact-based pricing from $15-$145/mo sounds fair until contact tiers, CRM add-on costs, and transactional email charges stack up.
Advertised Price
$15
/month
Estimated True Cost
$128
/month (typical usage)
Surprise Factor
8.5×
more than expected
Confidence
77%
Data source: manual
What the pricing page doesn't tell you
Lite at $15/mo for 1K contacts, but 10K contacts = $79/mo, 25K = $149/mo, 50K = $259/mo. Pricing scales steeply and non-linearly with list growth.
Trigger: contacts > 5000
+$64
/monthly
CRM pipeline, lead scoring, and SMS marketing require Plus plan at $49/mo minimum — over 3x the Lite price. Most B2B companies need this immediately.
Trigger: crmFeatures > 0
+$34
/monthly
Transactional emails (order confirmations, password resets) are NOT included. Requires separate Postmark add-on starting at $15/mo for 10K emails.
Trigger: transactionalEmail > 0
+$15
/monthly
| Plan | Monthly | Annual (per mo) | Key Limits | Overage Rules |
|---|---|---|---|---|
LitePOPULAR | $15 | $9 |
|
|
Plus | $49 | $29 |
|
|
Professional | $79 | $49 |
|
|
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