Freshdesk Alternatives

Freshdesk advertises $0/mo and has 3 documented extra fees, adding about $89/mo. Alternatives in CRM & Sales are ranked by estimated monthly cost. Estimates use illustrative assumptions, not your exact usage.

📊 64 tools in our database•🔄 Prices change often — confirm on the vendor's site before buying.•Report incorrect pricing →

Current Tool

Freshdesk

Customer support helpdesk by Freshworks. Free for up to 2 agents, then per-agent tiers from $15-$79/

Advertised: $0/mo

~$89/mo estimated

3 documented extra fees

6 Alternatives in CRM & Sales

Z

Zoho CRM

Full-featured CRM with per-module pricing. Free for 3 users, then per-user tiers from $14-$52/user/mo — but per-module a

~$89/mo

Advertised $14/mo • 4 documented fees (+$75/mo) ✓ lower

Per-Module Pricing Stacking: +$50/moStorage Limits Per User: +$8/moZia AI Requires Enterprise: +$17/mo+1 more
Full Zoho CRM breakdown →
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P

Pipedrive

Sales-focused CRM built for pipeline management. Starts at $14/user/mo but LeadBooster, Smart Docs, and Campaigns add-on

~$91/mo

Advertised $14/mo • 3 documented fees (+$77/mo) ✓ lower

LeadBooster Add-On: +$32/moSmart Docs Add-On: +$32/moCampaigns Add-On: +$13/mo
Full Pipedrive breakdown →
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Z

Zendesk

Customer service and support platform. Per-agent pricing starts at $19/agent/mo but AI, workforce management, and qualit

~$165/mo

Advertised $19/mo • 4 documented fees (+$146/mo)

Zendesk AI Add-On: +$50/moWorkforce Management Add-On: +$25/moQuality Assurance Add-On: +$35/mo+1 more
Full Zendesk breakdown →
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S

Salesforce

Enterprise CRM market leader. Per-user pricing starts at $25/mo but implementation, add-ons, and consulting costs make t

~$350/mo

Advertised $25/mo • 4 documented fees (+$325/mo)

+ $15,000 one-time

Implementation & Setup Costs: +$15,000 one-timeAppExchange Add-On Stacking: +$150/moAPI Call Limits & Overages: +$50/mo+1 more
Full Salesforce breakdown →
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H

HubSpot CRM

All-in-one CRM with marketing, sales, and service hubs. Freemium model hooks you in, then per-seat pricing and hub add-o

~$380/mo

Advertised $0/mo • 4 documented fees (+$380/mo)

+ $3,000 one-time

Mandatory Onboarding Fee: +$3,000 one-timeMarketing Contact Overage: +$100/moPer-Seat Cost Multiplication: +$80/mo+1 more
Full HubSpot CRM breakdown →
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I

Intercom

Customer messaging platform with AI-first support. Per-seat pricing from $39-139/seat/mo plus AI Fin agent charges at $0

~$1,149/mo

Advertised $39/mo • 3 documented fees (+$1,110/mo)

Fin AI Agent Per-Resolution Fee: +$990/moPer-Seat Cost Multiplication: +$60/moProactive Support Add-On: +$60/mo
Full Intercom breakdown →
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