Microsoft's business productivity suite (Outlook, Teams, Office apps). Per-user pricing where desktop apps, Copilot AI, and compliance features require progressively expensive tiers.
Advertised Price
$6
/month
Estimated True Cost
$114
/month (typical usage)
Surprise Factor
18.9×
more than expected
Confidence
84%
Data source: manual
What the pricing page doesn't tell you
Business Basic ($6/user/mo) only includes web and mobile Office apps. Desktop Word, Excel, PowerPoint, Outlook require Business Standard at $12.50/user/mo — more than double the base price.
Trigger: desktopApps > 0
+$7
/monthly
Microsoft 365 Copilot AI is $30/user/mo — separate from all base plans. For 50 users, Copilot alone costs $1,500/mo ($18,000/yr). Requires Business Standard or higher.
Trigger: copilotAi > 0
+$30
/monthly
Advanced compliance (eDiscovery, DLP, Information Barriers, Insider Risk Management) require Enterprise E5 at $57/user/mo. Required for regulated industries — a 9.5x jump from Basic.
Trigger: complianceFeatures > 0
+$51
/monthly
Microsoft Teams Phone System for PSTN calling is not included in any standard plan. Teams Phone Standard is $8/user/mo + calling plan ($12-24/user/mo). Total: $20-32/user/mo extra.
Trigger: teamsPhone > 0
+$20
/monthly
| Plan | Monthly | Annual (per mo) | Key Limits | Overage Rules |
|---|---|---|---|---|
Business BasicPOPULAR per user | $6 | $6 |
| No overages |
Business Standard per user | $13 | $13 |
| No overages |
Business Premium per user | $22 | $22 |
| No overages |
Microsoft 365 Business Basic at $6/user/mo includes web/mobile Office apps, Exchange email, Teams, and 1TB OneDrive. Business Standard at $12.50/user/mo adds desktop Office apps. Business Premium at $22/user/mo adds advanced security. Copilot AI is a separate $30/user/mo add-on. Enterprise E5 at $57/user/mo is needed for compliance.
Microsoft 365charges per user. Here's what your team will actually pay at different sizes.
| Team Size | Business Basic | Business Standard | Business Premium |
|---|---|---|---|
| 1 user | $6/mo | $12.5/mo | $22/mo |
| 3 users | $18/mo | $37.5/mo | $66/mo |
| 5 users | $30/mo | $62.5/mo | $110/mo |
| 10 users | $60/mo | $125/mo | $220/mo |
| 25 users | $150/mo | $312.5/mo | $550/mo |
| 50 users | $300/mo | $625/mo | $1,100/mo |
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