Best Free CRM Software (And Their Limits)

Compare free CRM plans. HubSpot, Zoho, Pipedrive — what's actually free and when you'll be forced to upgrade.

📊 Ranked by estimated true cost, not advertised price•🔄 Updated April 2026•6 tools compared

Zoho CRM

Full-featured CRM with per-module pricing. Free for 3 users, then per-user tiers from $14-$52/user/m

$14/mo$89/mo

true cost (advertised + hidden fees)

Per-Module Pricing Stacking: +$50Storage Limits Per User: +$8Zia AI Requires Enterprise: +$1775% confidence

Customer support helpdesk by Freshworks. Free for up to 2 agents, then per-agent tiers from $15-$79/

$0/mo$89/mo

true cost (advertised + hidden fees)

Freddy AI Add-On: +$30Feature Gate at Pro Tier: +$34Marketplace App Stacking: +$2575% confidence

Sales-focused CRM built for pipeline management. Starts at $14/user/mo but LeadBooster, Smart Docs,

$14/mo$91/mo

true cost (advertised + hidden fees)

LeadBooster Add-On: +$32Smart Docs Add-On: +$32Campaigns Add-On: +$1376% confidence

Customer service and support platform. Per-agent pricing starts at $19/agent/mo but AI, workforce ma

$19/mo$165/mo

true cost (advertised + hidden fees)

Zendesk AI Add-On: +$50Workforce Management Add-On: +$25Quality Assurance Add-On: +$3578% confidence

All-in-one CRM with marketing, sales, and service hubs. Freemium model hooks you in, then per-seat p

$0/mo$3380/mo

true cost (advertised + hidden fees)

Mandatory Onboarding Fee: +$3000Marketing Contact Overage: +$100Per-Seat Cost Multiplication: +$8082% confidence

Enterprise CRM market leader. Per-user pricing starts at $25/mo but implementation, add-ons, and con

$25/mo$15350/mo

true cost (advertised + hidden fees)

Implementation & Setup Costs: +$15000AppExchange Add-On Stacking: +$150API Call Limits & Overages: +$5080% confidence

Enter your usage and see which tool is cheapest for YOUR specific needs.